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Geo Reseller (14 Locations)
You just take care of sales and we will take care of support! Our expert technicians will be available 24/7 to answer all your customers support request anonymously from your very own help desk. Our Reseller Plans comes with White Label FREE End-User Support for all your customers. We can provide Fully branded support right from your very own help desk with your own brand name. Its Just like having your own 24/7 Dedicated Support Team for FREE! We Provide you with Premium Grade Help Desk that integrate with any PC based browser or any Mobile Browser! We would also install the helpdesk and manage it for free.
Its Just like having your own 24/7 Dedicated Support Team for FREE! We Provide you with Premium Grade Help Desk ($549.95 Value FREE!) that integrate.
We Provide & install Premium Grade Help Desk ($549.95 Value FREE!) at any given URL that you prefer (ex: support.yourdomain.com). When your customer open a ticket, our technicians will reply and resolve tickets making it seem as if someone from your company responded. You can also login to the helpdesk via admin view to check and manage tickets from your PC or your mobile phone. If you want you can even reply to your tickets and see exactly what your clients are inquiring about or the issues they are having and respond personally.
Our Help desk fully integrate with WHMCS. Your customers can log any issues via WHMCS, as well as view the tickets, respond to them etc. Additionally, you can login to the support desk admin area and view our staff responses as well as respond to tickets yourself.
The Help Desk comes with its very own plugin to integrate the software with WHMCS. Using this Plugin the help desk can be fully integrated with WHMCS and your customs won't even notice the difference. Once the Plugin is installed, your clients can log any issues over WHMCS and manage the tickets as just like if they were using the WHMCS built in help desk. You can also login to the support desk admin area and monitor our staff responses or you can respond to tickets by yourself.
If you are not using the WHMCS for support you can use the Multi Portal Satellite Help Desk that we provider free with end user support. Each of hosting company can have their own support portal with a separate knowledge base. You can customize each support portal with its own brand logo and design.
We offer 24/7 Live Sales Chat for all users of MyCompanyWeb. All agents who provide sales assistance to your clients will be branded with the name of your company. Our team of professionally trained sale chat operators will handle questions raised by your clients as if they were your own staff, and will bear the name of your brand. Since your competitors are only a click away, it is prudent that you offer your clients the best experience while at the browsing stage, so that you can keep them on your site even as you ensure their happiness.
How It Works: Your Customers Visit Your Website with MCW storefront > They Interact Live With Our Sales Chat Agents (acting as if they are your own agents) > Our Chat Agents Answer Sales.
Above Service is only available for Corporate VIP customers who are using MyCompanyWeb.
Sign Up for any reseller plan that supports end user technical support, then you can enable end user support from SkyNetBilling.Com > Members Area > Services > View Available Addons > End-User Support. Normally we can setup the support system within 24 hours.
