How to Track MRR and Churn Using WHMCS Reports

Quick answer: WHMCS doesn’t include MRR and churn reports by default. Track them using add-on modules:  TL;DR: To track Monthly Recurring Revenue (MRR) and churn rate in WHMCS, you need to use the Income Forecast report, Monthly Income Analysis, and Client Retention reports. MRR measures your predictable monthly income, while churn rate tracks how many customers […]

18 mins read

How to Troubleshoot WHMCS Cron Job Failures and Keep Automation Running Smoothly

Something feels off. Your invoices were supposed to go out yesterday. A client’s account should have been suspended for non-payment but it is still active. Another client paid but their hosting account is not provisioned. You log into WHMCS and everything looks normal on the surface. The culprit in almost every case like this is […]

30 mins read